Refund policy

Return and Refund Policy

We want you to be completely satisfied with your purchase. If you’re not, we’re here to help! Below is everything you need to know about our return and refund process.

Returns

  • Return Period: You have 30 days from the date of your purchase to request a return. Unfortunately, we cannot process returns after this period.

  • Eligibility: To be eligible for a return, the item must be unused and in the same condition as when you received it. It must also be in its original packaging.

  • Exchanges: We only replace items that are defective or damaged upon receipt. Please contact us for assistance if you need to exchange an item.

  • Partial Refunds: Only in certain cases, such as when:

    • The item shows signs of use or damage not caused by us
    • It’s returned after 30 days
    • Items that are not in their original condition

Refunds

Once we receive and inspect your return, you’ll be notified by email. If approved, your refund will be processed back to your original payment method. We will refund your money within 2 business days after we received the return item(s) and please allow up to 3 business days for the refund shown on your bank account after we proceed your refund

Late or Missing Refunds

If you haven’t received your refund:

  1. Check your bank account and contact your bank or credit card company to see if there’s any delay on their end.
  2. If you’ve already done this and still haven’t received your refund, please reach out to us, and we’ll help track it.

 

Shipping

  • Return Shipping: You are responsible for the return shipping costs. These costs are non-refundable, and if you receive a refund, the return shipping cost will be deducted from it.

  • Shipping Insurance: For returns over $75, we recommend using a trackable shipping service or purchasing shipping insurance as we cannot guarantee receipt of your returned item.

How to Return Your Item

To initiate a return, please contact us by sending us an email: support@stampsforeverllc.com You’ll receive instructions on how to send your item back.

FAQ

  • How long do I have to request a return?
    You have 30 days from the date of purchase.

  • How will my refund be processed?
    Refunds are issued to the original payment method used at checkout.

  • What condition must the item be in to return it?
    The item must be in the same condition as when you received it, and in original packaging.

  • How do I initiate a return?
    Please use the Contact Us section on the website or send us an email support@stampsforeverllc.com